14 February 2008

Help email I sent to Facebook support

Dear Facebook developers,

Now that you have a user population that exceeds the size of Guatemala and are valued at more than the GDP of Honduras, instead of investing time and energy into applications like new foods to throw at other Facebook users in virtual food fights, which some of us don't have the time for (I'm sure some people find this feature useful, but I'm not one of those people), please consider improving the groups application by fixing the following really annoying quirks:
1. Searching-- right now, the search function only allows searching of discussion subjects, and only for the past 60 days. Thus, for example, if I want to find that thread in Pretentious Classical Music Elitists in which someone mentioned something about a Julian Rachlin recording of Shostakovich and try to remember what that posting said, the current searching capabilities (or lack thereof) make this task utterly impossible.

My suggestions:
*Searches should not have a 60-day time restriction.
*Also, limiting searches to just the subject is quite useless. Please expand searching capabilities, so we can search key words in the body of the discussion, as well as do search by poster.
* Enabling a search function to work on the entire group (discussions, wall postings, etc.) would also be very useful.

2. Some weird programming glitch is causing some postings to disappear into thin air whenever a discussion becomes long enough and repaginates. Please fix this.

3. When someone leaves a group, all of the illuminating commentary that person made also vanishes, along with any trace of the person. Topics started by that departing member also disappear, which is really a shame, b/c I've seen some interesting topics disappear. You could just do some programming tweaks so that you can no longer click on that person's link or something, but keep his/her comments intact.

That is all for now.
Thanks
.

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